Phone calls are a vital communication tool for 80% of the deaf community and those who have difficulty speaking, but poor experiences leave callers frustrated and dependent on others. That means millions of people with some form of hearing loss in Britain struggle to make calls to businesses on their own and they want Companies like yours to do more to make their services accessible.
Is your business missing Customers’ through not knowing how they are trying to contact you over the phone ?
If so, our Business Toolkit is a fantastic resource for making your business more accessible to customers with hearing loss and speech impairments. By using this Toolkit, you can make sure everyone working for you knows how to connect to more customers through Relay UK, and this can help reduce frustration for callers and make your services more inclusive.
The Toolkit contains various promotional Relay UK assets (including posters, point of sale pop-ups, flyers and social media posts), which you can use straight away - or you can add your company logo to the template versions before using to raise awareness amongst your employees and customers too.